Kayla Michel
English 110.01
Hannah Stephenson
English Final
EBay; Friend or Foe?
If you were out for money, where is the first place you would you start? EBay is practically a play ground for criminals, and these days it’s almost simple, Right? The identifier of eBay’s largest company, PayPal, is that it makes online purchasing easy by saving users’ information but the entire idea is obviously not making things ‘easier’ for the users who have been robbed by this service. Shopping online in an ‘e-environment’ of which it is imperative that you question every user’s credibility has never been so dangerous… or easy.
Today, it is usually second nature to zip to your favorite store’s website and begin adding things to your cart, but have you ever stopped to think about what you’re actually doing? Stores like American Eagle or other large corporations have regulations and policies whereas websites like eBay have to be a little skimpy on their company’s policies, and honestly a bit too general to feel any sense of security. On a website where it’s almost ‘free for all’, there have to be some sorts of policies, however if you significantly study them, it is purely the honors system. In corporate America, who plays by the rules if you can get away with something? Even though cyber shopping has become a huge part of today’s society, it is extremely obvious that you are not supposed to hand a stranger a credit card and trust that they be completely honest with it, and do the right thing.
EBay’s largest company PayPal has become famous for being the easy way to pay, but we shouldn’t make it that easy. PayPal makes it ten times simpler for cyber thieves because once they crack the system even a small amount, they have everything they need to crash as many accounts as they so desire. This is abundantly counterproductive in the case of all users but especially those who are not excessively active and just happen to have their information sitting on the web for the rare instance that they would stumble upon eBay or an alternative website that accepts PayPal.
As convenient as it is, why would a company that literally makes theft easier, prosper? In the case of Josh from AboutPayPal.org, it is evident that the PayPal team is not doing a thing to convince customers otherwise. In the article, he describes his discontent towards PayPal from a malicious experience where PayPal actually sided with the e-thief. After he paid an eBay user for an item and never received it, he confronted the PayPal Service Team about the situation, and a refund. When PayPal would not hear his case and hid behind their policies, he knew he was being scammed. If a company cares that insignificantly about their customers, it’s evident that they aren’t worth your time or your money. “In both cases, I was the victim of fraud, but because of the way PayPal structures their policies, I was completely unprotected, and PayPal even went so far as to PROTECT THE PERSONS THAT WERE DEFRAUDING ME!” says Josh (AboutPayPal.org, paragraph 5). The anger comes across crystal clear in this claim, PayPal isn’t exactly what one would call ‘customer friendly’.
There are already a few corporations like PayPal that are on the rise; the difference is that these new companies don’t happen to have large ties to hugely successful enterprises like eBay.com. It isn’t clear what is holding the world back from realizing that PayPal.com is solely out to scam you. Whether it’s the money behind PayPal, the fact that they’ve been around for a long time, or just their affiliation with eBay, but whatever it is, it should be loud and clear to PayPal that they should absolutely head for the hills. So what will the future hold, there has to be a grand alternative for PayPal.com. When it will emerge is not altogether definite but it’s safe to assume that the world is hoping for sooner rather than later.